Saturday, November 8, 2008

Five Tips For Effective Hiring

Do you have any problem employees or people you'd like to replace but haven't had anyone available to fill their roles? Show me someone who creates headaches for the management team and I'll bet that much of this could've been avoided during the hiring process. Why are poor hires made? My bet is because the dearth of qualified talent has led to hires made out of desperation. Now that the economy is slowing, we're seeing firms get rid of poor performers and investing more time in the hiring process to avoid making the same old mistakes. Here are a few tips for hiring that will work in good times and bad.

Avoid hiring unemployed candidates. The slowing economy might mean more resumes, correct? Think about who gets fired first. Will firms let their best people go or will the rid themselves of the dead weight? The best candidates are those who are gainfully employed. They tend to stay longer when they make job changes and present far less risk than the jobless. Keeping your interviews to this pool of candidates can improve your chances at making better hires.

Treat candidates like you would treat a client. Do you make interviewees sit in your office for two hours before meeting with them? It happens. I've seen firm managers forget about interviews they've scheduled. Think about the impression this leaves with the recruit. Would you expect to win a project if you did this to a client? Why shouldn't a potential employee be treated with the same level of respect?

Sell the firm even if the candidate will not be hired. Recruiting is marketing and candidates will develop a perception of your firm based on they way they're treated in the interview process and word of mouth travels. What if you want to hire this candidate down the road or what if they go to work for a prospective client? Even if you don't want the candidates, it's best to have that person thinking positively about your firm.

Check references. More often than not, firms are so desperate to hire, they often try to take shortcuts and this often fails. It's good to talk to former supervisors, co-workers, and a client or two if possible. This will help you make an informed decision to hire or pass.

Get back to candidates when the hiring decision has been made. This is the top complaint we hear from candidates we're trying to recruit. They won't go to work for a particular firm because they never heard back from them for a job they interviewed for in the past. Don't let this happen to you. Even if you don't want to hire someone, it is important to close the loop. Candidates will have a lot more respect for firms that do this than firms that don't.



Article Source: http://EzineArticles.com/?expert=John_Kreiss

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Why Transparency Is More Important Now Than Ever

Lehman Brothers - Collapsed
FannieMae - Nationalised
Freddie Mac - Nationalised
Merrill Lynch - Taken Over
HBOS - Taken Over
Warchovia - Taken Over
Fortis - Nationalised
Bradford & Bingley - Nationalised

When you look at this list, it really drives home the seriousness of the current economic climate. Confidence in the money markets is at its lowest for nearly twenty years. It is also feasible to say that the confidence felt by employees in riding out the storm is also severely shaken. Now, more than ever in recent memory, it is critical that financial institutions are seen as fair, transparent and objective in their people decisions.

Over the coming months, several of the largest financial institutions (and indeed many other organisations in a similar position) are going to find themselves either with too many employees following a merger or take-over and/or the need to downsize to ensure survival. Either way, tough decisions will be made over who stays and who goes. And the process by which these decisions are made can have significant impact on a company's continued survival.

Following massive organisational change, staff performance, team morale, employee well-being and talent retention are all impacted. The way in which an organisation handles such change will dictate the direction this impact takes.

From the late 1980s onwards (roughly around the time of the last major UK recession), psychologists were playing around with the idea of equity and justice. More specifically, they made a distinction between distributive justice and procedural justice. The former concerns whether people believe they have received (or will receive) fair rewards. The latter concerns whether people believe the procedures for allocating rewards are fair.

To provide an example, if a person perceives their pay to be less than other individuals in similar positions in other organisations, then they are likely to perceive distributive injustice. However, if they believe that their own employer is allocating the organisation's limited funds fairly within the organisation, then they will likely perceive procedural justice. In real terms, the employee is likely to be dissatisfied with their pay, but highly committed to their organisation. That is to say, fairness is of critical importance.

Now let's consider this information in light of the current economic crisis. More so than ever, it is critical that the tough decisions made by an organisation are seen as fair. In terms of distributive justice, a drop in salary may leave many dissatisfied. However, the process by which this decision is made (i.e. procedural justice) can go a long way in mitigating these feelings of dissatisfaction and enhancing feelings of commitment. In turn, employees tend to demonstrate more of what are known as organisational citizenship behaviours (such as helping others, going beyond the call of duty, participation and engagement) and less counterproductive behaviours (such as unauthorised absenteeism, workplace theft and bullying).

So, where does this leave us?

Employee's perceptions of fairness at the current time will be particularly important. As company's look to reduce headcount, the process by which decisions are made over an individual's future with the business will have a significant impact on the subsequent performance of such individuals.

It is critical that organisations employ objective, valid, fair, inclusive and most importantly transparent selection procedures when looking at who is to stay and who, unfortunately, is to go.

Whether the approach is based on appraisal data, competency-based interviewing, assessment centres, or the like, organisations are morally obliged to ensure the process is:

Based on clear, observable and justifiable criteria critical to the role in question;

Built on a foundation of accurate, objective and behaviourally-anchored evidence collection and collation;

Realistic, robust and acceptable to participants;

Inclusive, transparent and avoids any adverse impact to different groups;

And finally, cost effective.

It is also important to point out that this is not simply an ethical driver; this also makes sound business and political sense. Such procedures have repeatedly been shown to be better predictors of future success than less robust alternatives. Likewise, with the current media attention, all eyes are on organisations to show they can be fair and transparent with their people.

In the current climate, fear of the unknown will be rife. People will be looking for security and a feeling that all is fundamentally fair in the world. Organisations going through major change will play a big part in driving this fairness. If you treat those around you with justice and equity, you ensure a committed and motivated workforce to help weather the current financial storm and sail on into calmer waters.



Article Source: http://EzineArticles.com/?expert=Mike_Idziaszczyk

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